Privacy Policy

Last Updated: 14.11.2025

This Privacy Policy explains how YamCodes.com, operated by STP SOLUTIONS UAB, collects, uses, processes, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR), the ePrivacy Directive, and other applicable laws.

1. Data Controller

The Website is owned and operated by:

STP SOLUTIONS UAB
Company number: 307395097
Address: Maučiuvio g. 17-4, Nairių k., LT-39380 Pasvalio r.
Email for general inquiries: info@yamcodes.com
Email for privacy-related inquiries / GDPR requests: support@yamcodes.com

The Company acts as the Data Controller for all personal data collected through YamCodes.com.

2. Data We Collect

We collect the following categories of personal data:

2.1. Information you provide
  • Full name

  • Email address

  • Order details

  • Billing information (excluding full card numbers)

  • Country and region (if required for product delivery)

  • Customer support messages

  • Refund or dispute information

2.2. Payment Information

We do not process or store full payment card details.

Card data is processed directly by third-party acquiring/payment processors, compliant with PCI DSS standards. We may receive tokenized information such as:

  • transaction ID

  • last 4 digits of card

  • payment status

  • fraud-check results

  • chargeback alerts

2.3. Technical and Usage Data

Collected automatically:

  • IP address

  • Device type, browser version, OS

  • Website interactions (pages visited, session logs, clicks)

  • Error logs

  • Referrer URL

  • Cookie identifiers

2.4. API-Based Data Transfers

For product delivery (Activation Codes), we may send:

  • order ID

  • product ID

  • hashed IP or region information

  • technical identifiers to external suppliers via secure API connections.

These suppliers may operate servers in:

  • EU

  • United Kingdom

  • United States

  • Canada

  • Singapore

  • Other jurisdictions with adequate protection or SCCs

3. Purposes of Processing

We process your data for the following purposes:

3.1. Contract Performance (GDPR Art. 6(1)(b))
  • Processing orders

  • Delivering Activation Codes

  • Account management

  • Order communication

3.2. Customer Support
  • Email assistance

  • Technical troubleshooting

  • Verification of product issues

3.3. Fraud Prevention & Security (Legitimate Interest – Art. 6(1)(f))
  • Transaction security

  • Automated fraud checks

  • Abuse detection

  • Anti-spam filtering

3.4. API Product Delivery

Secure communication with suppliers for retrieving activation codes.

3.5. Legal & Regulatory Obligations (Art. 6(1)(c))
  • Accounting

  • Tax requirements

  • Compliance with financial regulations

  • Chargeback investigations

3.6. Analytics and Website Improvement (Art. 6(1)(a) or 6(1)(f))
  • Measuring performance

  • Improving load speed

  • Optimizing UX

3.7. Marketing (Consent – Art. 6(1)(a))
  • Newsletters

  • Promotional messages. You may withdraw consent at any time.

4. Automated Decision-Making and Fraud Detection

Certain actions (for example, fraudulent purchase detection or verification) may be processed automatically by:

  • payment processors

  • risk scoring systems

  • API suppliers

These systems may analyze:

  • IP reputation

  • device fingerprint

  • unusual behavior

  • patterns of previous disputes

These automated systems may lead to:

  • order delay

  • order cancellation

  • request for ID verification

Users can request manual review by contacting support@yamcodes.com.

5. Legal Bases for Processing (GDPR)

We rely on:

  • Performance of a contract – fulfilling your orders

  • Legitimate interests – fraud prevention, analytics, business operations

  • Legal obligations – tax, accounting, chargebacks

  • Consent – marketing and non-essential cookies

6. Data Sharing and Third-Party Processors

We may share data with the following categories of processors:

6.1. Payment Processors / Acquirers
  • Stripe

  • Nuvei

  • PayPal

  • Other PCI-DSS certified institutions

6.2. API Suppliers / Product Distributors

For Activation Code retrieval.

6.3. Hosting & Infrastructure
  • Cloudflare

  • DigitalOcean / AWS / European data centers

6.4. Email Services & Communication
  • SMTP/transactional email services

  • Customer support systems

6.5. Analytics & Performance Tools
  • Google Analytics

  • Server logs

  • Monitoring tools

6.6. Anti-Fraud Tools
  • IP scoring

  • Device fingerprinting

  • Risk analysis APIs

All third parties process data under binding agreements and GDPR-compliant safeguards.

7. International Transfers

Your data may be processed in:

  • EU / EEA

  • United Kingdom

  • United States

  • Canada

  • Singapore

  • Countries with EU adequacy decisions

Where required, we apply:

  • Standard Contractual Clauses (SCCs)

  • Data Processing Agreements (DPAs)

  • Encryption and security measures

8. Data Retention

We keep data only as long as necessary:

Data CategoryRetention
Order & invoice data5–10 years (legal obligation)
Customer support logsup to 24 months
Payment verification data12–24 months
Analyticsup to 12 months
Marketing datauntil consent withdrawn
Cookiesas defined in Cookie Policy

After expiry, data is securely deleted or anonymized.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to ensure proper functionality, enhance user experience, analyze performance, support security, and enable optional marketing features. This section explains what cookies we use, why we use them, and how long they remain stored on your device.

9.1. What Are Cookies?

Cookies are small text files stored on your device when you visit the Website. They can be used to maintain sessions, remember preferences, or analyze traffic. Cookies may be:

  • session cookies (deleted when you close the browser)

  • persistent cookies (stored for a predefined period)

  • first-party cookies (set by YamCodes.com)

  • third-party cookies (set by service providers such as analytics or security tools)

9.2. Types of Cookies We Use
a) Strictly Necessary Cookies

These cookies are essential for the Website to function and cannot be disabled. They enable:

  • checkout and payment processes

  • session management

  • security and fraud-prevention mechanisms

  • load balancing and performance stability

Retention:

  • session cookies are deleted when the browser closes

  • persistent identifiers may be stored up to 30 days

Legal basis: Legitimate Interest – Art. 6(1)(f)

b) Preference Cookies

These cookies store your language, region, and user settings to improve your browsing experience.

Retention: 6–12 months
Legal basis: Legitimate Interest – Art. 6(1)(f)

c) Analytics & Performance Cookies

Used to understand how visitors interact with the Website, measure performance, detect errors, and optimize functionality. We may use tools such as Google Analytics (with IP anonymization enabled).

Retention: 12–26 months, depending on provider settings
Legal basis: Consent – Art. 6(1)(a)

d) Security & Anti-Fraud Cookies

These cookies help maintain site security, prevent malicious activity, and protect against fraud or automated abuse (e.g., Cloudflare security cookies, session integrity tokens).

Retention: 30 minutes to 1 year
Legal basis: Legitimate Interest – Art. 6(1)(f)

e) Marketing & Advertising Cookies

Used only with your explicit consent. These cookies support:

  • personalized advertising

  • retargeting

  • measurement of advertising campaign performance.

Providers may include Google Ads, Meta (Facebook) Pixel, and similar services.

Retention:

  • typically up to 90 days,

  • some tools may store identifiers up to 180 days

Legal basis: Consent – Art. 6(1)(a)

9.3. Third-Party Cookie Providers

Depending on your interactions, cookies may be set by:

  • Cloudflare (security & DDoS protection)

  • Google Analytics (performance and analytics)

  • Meta/Facebook Pixel (advertising, if consent given)

  • Payment providers’ security tools

Each provider processes data according to its own Privacy Policy and GDPR compliance mechanisms (SCCs, adequacy decisions, etc.).

9.4. Managing and Withdrawing Cookie Consent

You may manage or withdraw your cookie preferences at any time through:

  • our cookie banner (“Preferences” / “Manage Cookies”),

  • your browser settings,

  • or by contacting us at support@yamcodes.com.

Browsers allow you to:

  • block all cookies

  • block third-party cookies

  • delete existing cookies

  • receive alerts about new cookies

Please note that disabling essential cookies may affect website functionality, including checkout and secure session handling.

9.5. Duration and Deletion

Cookies are stored only for the minimum period required for their intended purpose and are automatically deleted after expiration.
Users can delete cookies manually at any time via browser settings.

10. Children’s Data

We do not intentionally collect or process data from individuals under 18 years of age.
If we learn that a minor provided personal data, it will be deleted immediately.

11. Your GDPR Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with your Data Protection Authority

To exercise any rights, contact:
support@yamcodes.com

12. Withdrawing Consent

You may withdraw your consent for:

  • marketing emails

  • cookies

  • tracking

Methods:

Withdrawal does not affect processing prior to the withdrawal.

13. Security Measures

We implement:

  • HTTPS/TLS encryption

  • access control

  • tokenization of payment data

  • firewalls & DDoS protection

  • regular audits

14. Changes to this Privacy Policy

We may update this policy periodically.
The “Last Updated” date indicates the most recent revision.

15. Contact Information

For privacy questions or GDPR requests:

Email: support@yamcodes.com
Company: STP SOLUTIONS UAB

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